case study

Paper-based calibration replaced with a compliant mobile workflow for GMP and GEP critical assets

Implemented the EAM360 Technician mobile app on IBM Maximo for Life Sciences and Maximo Calibration, giving Serum Institute of India's engineering and calibration teams role-based assignments, contextual calibration forms, and faster approvals on the go.

Serum Institute of India
Overview01

Implemented the EAM360 Technician mobile app on IBM Maximo for Life Sciences and Maximo Calibration, giving Serum Institute of India's engineering and calibration teams role-based assignments, contextual calibration forms, and faster approvals on the go.

About

  • Client: Serum Institute of India
  • Industry: Vaccine Manufacturing
  • Location: India

Scope of work

  • Role-based mobile app for engineering and calibration activities
  • Contextual calibration forms for readings, environment conditions, and masters
  • Mobile workflow notifications for faster review and approvals
  • Digitization of paper-based calibration entries
  • Photo and video logs, failure codes, and classification/specification attributes on mobile
  • Unified platform for multiple calibration use cases

Tech stack

  • IBM Maximo Life Sciences 7.6
  • IBM Maximo Calibration 7.6.0.0
  • EAM360 Technician Mobile App
The Problem02

Calibrating for Compliance: Critical Assets, Strict Regulations, Paper Workflows

Serum Institute of India manages GMP and GEP critical assets where every calibration must stand up to FDA, EMA, and other regulatory scrutiny. With calibration readings captured on paper across Engineering, QA, and Production, the team needed a faster, traceable, audit-ready way to run engineering and calibration work in the field.

  • Paper-based calibration entries slowed result calculations and increased the risk of manual errors.
  • Regulatory bodies required robust system validation, data traceability, and audit readiness.
  • Technicians needed calibration forms, masters, and environment conditions available at the point of work.
  • Workflow approvals and reviews were delayed without real-time visibility into assignments.
Our Solution03

A Mobile Calibration Foundation Built for Regulated Environments

Sedin implemented EAM360, its native mobile application for IBM Maximo, to automate and digitize Serum Institute of India's maintenance and calibration operations with a role-based, compliance-ready mobile experience.

  • Sedin deployed the EAM360 Technician app on top of Maximo Life Sciences and Maximo Calibration, displaying the right calibration forms in context so technicians could record readings, environment conditions, and masters directly on their devices.

  • Role-based assignments and real-time mobile notifications put engineering and calibration tasks in front of the right people, enabling quicker reviews and approvals.

  • Digitizing calibration entries gave Serum Institute of India instant result calculations, a traceable record of every reading, and a single platform to manage multiple calibration use cases.

The Process04

STEP

01

Mapped engineering and calibration roles

Defined role-based assignments for engineering and calibration activities across GMP and GEP critical assets.

02

Configured Maximo for calibration

Aligned IBM Maximo Life Sciences 7.6 and Maximo Calibration 7.6.0.0 with the client's calibration assets, instruments, and masters.

03

Deployed the EAM360 Technician app

Rolled out the mobile app across Engineering, QA, and Production to give technicians access to work assignments, inspections, and calibration tasks in the field.

04

Built contextual calibration forms

Enabled technicians to record As-Found and As-Left readings, environment conditions, masters, failure codes, and photo or video logs on mobile.

05

Enabled mobile workflow notifications

Set up real-time notifications for workflow assignments to speed up reviews and approvals.

06

Digitized calibration operations

Replaced paper-based entries with mobile data capture and automatic result calculation for faster, traceable calibration.

Testimonial05
We’ve implemented IBM Maximo & EAM360 to automate, digitize maintenance ops across Engineering, QA & Production by partnering with Sedin’s Maximo team. We streamlined operations, managed assets, performed offline inspections & calibration.
Umesh Kulkarni

Umesh Kulkarni

Director- Engineering & Projects, Serum Institute of India

Results06

+

Paper to Digital

Moved calibration operations from paper-based entries to mobile, improving calibration result calculation efficiency.

+

Instant Pass/Fail Results

Generated calibration results swiftly from the readings entered, reducing manual calculation effort.

+

Offline Inspections and Calibration

Enabled teams to perform inspections and calibration on mobile, even without connectivity.

+

Faster Approvals

Delivered mobile notifications for workflow assignments to enable quicker reviews and approvals.

+

Audit-Ready Traceability

Captured readings, environment conditions, masters, and media logs digitally to support regulatory compliance and audit readiness.

+

Unified Calibration Platform

Brought multiple calibration use cases into a single, centralized mobile platform across Engineering, QA, and Production.

Bottom Line

Sedin helped Serum Institute of India move calibration off paper and onto a compliant mobile workflow built on IBM Maximo. With EAM360, its engineering, QA, and production teams now manage GMP and GEP critical assets on the go, with faster results, quicker approvals, and the traceability that regulated environments demand.