A leading billion-dollar multinational with global operations focused on innovation, sustainability, and empowerment faced operational challenges. The company's IT accounting unit managed complex operations from enterprise computing to end-user support, utilizing multiple tools including McAfee, biometric systems, firewalls, and niche desktop applications. Manual handling of large data volumes significantly slowed operations, creating inefficiencies throughout their global IT infrastructure.
Sedin identified that the client's internal teams were performing tedious manual processes across multiple applications, each requiring separate updates and actions. The repetitive work consumed valuable resources and caused significant frustration. Sedin aimed to streamline these complex IT processes by reducing manual intervention, accelerating processing times, improving accuracy, and allowing teams to focus on strategic initiatives that delivered greater value to the organization.
Teams were bogged down by repetitive tasks including system updates, report reconciliation, and documentation uploads
Employees needed to perform repetitive work across multiple applications requiring separate updates and actions.
Manual data entry, consolidation, and complex calculations were error-prone and consumed valuable resources.
Sedin created a UiPath automation solution that interacted directly with the client's internal desktop applications and websites to improve their IT operations.
