Healthcare & Life Sciences
Streamlined hospital workflows and better outcomes for every patient.
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Get more from the CRM you already pay for
Our certified consultants help you clean up your setup, simplify workflows, and add AI, so Salesforce delivers the value you invested in.
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In numbers01
Our proof in numbers
A closer look at the metrics behind our growth, the milestones we've reached, and the value we continue to create for our customers.
20+
Years in industry
Two decades of building and supporting business software.
5+
Years focused on Salesforce
Hands-on experience across Sales, Service, and Experience Cloud.
20X
Inbound leads
Growth in inbound leads for a client after their Salesforce rollout.
80%
Online sales and visibility
Growth in online sales achieved for a client using Salesforce.
What we do02
Our Salesforce services
Whether you’re new to Salesforce or fixing an existing setup, these services cover each stage.
Consulting and advisory
Not sure which Salesforce products you need? Our consultants look at your goals and sales process, then recommend the right clouds and Agentforce use cases.
Sales and Service Cloud implementation
Sales Cloud and Service Cloud are set up around the way your team already manages deals and support cases, so there’s less to relearn.
Marketing Cloud, Account Engagement, and Experience Cloud
Your marketing tools and customer portals connect to the same Salesforce setup your other teams use, so every customer’s history stays in one place.
Data migration and integration
Our team moves data from older or separate systems into Salesforce and Data 360, and links Salesforce to the other tools your business depends on.
Custom development, agents, and ISV apps
Sedin’s developers build custom features on the Salesforce Platform, set up Agentforce agents, and create apps ready for AppExchange.
Managed services and support
After launch, our team fixes issues, adds new features, and keeps everything running well as your business changes.
How we work03
How a Salesforce project works
Our four-stage approach moves you from initial review to a Salesforce setup your people rely on.
STEPS
Weeks 1 to 2
Review your setup
Our team looks at your current configuration, data model, and usage reports to see what’s working and what isn’t.
Weeks 2 to 4
Plan around your workflow
We design Salesforce to fit your teams’ daily routines and point out custom features that would cost more to maintain than they’re worth.
Weeks 4 to 10
Build and migrate
We configure Salesforce, bring your data across, and connect the surrounding systems, testing each part before launch.
Ongoing
Support and optimize
Once you’re live, ongoing support begins, with regular check-ins to see how your team is using Salesforce.
Why Sedin04
Why businesses choose Sedin for Salesforce
Consultants who stay past go-live
The team that configures your org is the team that supports it, so context does not evaporate at handover.
Certified ISV partner
Because Sedin builds its own AppExchange apps, our team knows the platform’s limits from a developer’s point of view.
Data integrity as a milestone
Your team signs off on migrated data before go-live, so leaders can trust their reports from day one.
Easy adoption for every user
Clear guides and short training sessions help your teams start using Salesforce without feeling overwhelmed.
Industries05
Industries we serve
Each industry uses Salesforce differently, so Sedin tailors it to the rules and workflows of your sector.
Music
Manufacturing
Energy & Utilities
Retail & Ecommerce
Proof06
Client stories
View all
Salesforce Clouds & Certifications
Certified across the Salesforce ecosystem
Our team holds certifications across the main Salesforce clouds and can tell you when an existing AppExchange product is a better choice than custom work.
- + Sales Cloud
- + Service Cloud
- + Marketing Cloud & Account Engagement (Pardot)
- + Experience Cloud
- + Revenue Cloud (CPQ)
- + Field Service
- + Data 360
- + Agentforce
- + Nonprofit Cloud
Testimonials07
“We've successfully partnered with Sedin since December 2021. Their Salesforce team is very professional with excellent technical skills and a focus on the outcome.”
Ruchir Desai
Head Of Program and Delivery, IT, BSA Limited
Salesforce health check in two weeks
A certified Salesforce architect reviews your current setup, lists the issues by cost and risk, and gives you a step-by-step plan to fix them.
FAQ08
Frequently asked questions
Sedin is part of a larger technology company with 550+ consultants, so your Salesforce project can also draw on experts in integration, data, and testing whenever it needs them.
Many failed projects copy a standard template instead of matching how a business operates. Our consultants start by spending time with your everyday Salesforce users, so the final system reflects their work.
Yes. Our team maps each field from your current CRM to Salesforce and compares the records before and after the move, so nothing is lost or duplicated.
You get a named point of contact instead of a ticket queue, and help preparing for each of Salesforce’s seasonal releases.