A billion-dollar enterprise committed to building a sustainable future faced operational challenges in their accounting unit. Each customer generated 10 monthly transactions, requiring 30 minutes of processing time and collaboration across multiple teams. Despite structured processes with defined rules, workflow exceptions created bottlenecks that increased handling time and reduced productivity. The month-end financial closure required staff to work across five desktop applications, further complicating the process.
Sedin analysed the client's operations to reengineer processes, eliminate repetitive tasks, and implement intelligent automation for cross-departmental operations. Our assessment revealed heavy reliance on manual data collation and reconciliation across five desktop applications. This approach increased the risk of human error while putting constant pressure on the accounting team, especially during critical month-end closing periods.
Heavy manual intervention required 30 minutes per transaction, with 10 transactions per customer monthly, causing team exhaustion.
Three departments following predetermined rules created bottlenecks and miscommunication in the critical financial process.
Repetitive manual data entry increased error risks, potentially compromising financial record accuracy.
Our RPA customized solutions delivered significant benefits to the client. We implemented UiPath bots to automate critical back-office operations, particularly the month-end financial closing process.
