NABARD, a leading apex financing agency for agriculture and rural development, faced significant operational challenges due to the manual handling of case and file management. With over 30 regional offices and a central hub, their day-to-day processes were labor-intensive, involving manual paperwork, case tracking, and inspection workflows.
NABARD faced several challenges, including managing a high volume of cases with a limited workforce and difficulties in tracking historical files across various offices. Additionally, there was a need to ensure both confidentiality and standardized workflows across regional and central offices. The organization also struggled with workflow inefficiencies caused by silos between different divisions, which further slowed down operations and hampered productivity.
Manually processing a large volume of cases and approvals.
Lack of uniform templates between regional and head offices.
Tracking historical cases and ensuring file security.
We developed a comprehensive Enterprise Content Management (ECM) solution that digitized and automated NABARD’s office workflows
