Garrett Motion, a pioneer and market leader in turbo technologies across all vehicle classes and engine types worldwide, maintains deep relationships with OEMs and holds technology leadership in the industry. Their Trade compliance unit struggled with document-intensive business processes that required manual handling, creating significant inefficiencies in managing vast amounts of incoming information from their global automotive operations.
The client needed a comprehensive Enterprise Content Management solution to digitize document management, automate processes, and provide intuitive access across multiple devices and browsers. Our assessment showed we could capture and extract information automatically, create personalized views for users, and enable direct vendor document submissions. These improvements would streamline their document workflows while ensuring cross-browser compatibility and responsive design.
Client needed sophisticated reports for missing documents per bill with comprehensive search and structured formats.
Client needed to provide vendors direct access to submit documents into their database system.
Traditional document processing created delays and expenses from physical shipping to centralized scanning facilities.
The implementation combined OpenText Documentum D2's intuitive browser-based UI with OpenText Captiva's intelligent enterprise capture and document automation capabilities, delivering:
